Lambton College – Post Graduate Certificate in Cloud Computing
Jan 2016 – Aug 2017
Hi, I’m Navneet Kambow 👋
Analysis, Incident Management, Release Coordination, Optimization
A Business Analyst skilled in release management, incident resolution, and data-driven optimization. I bridge business and technical teams to deliver scalable, compliant solutions. View my projects
Meet With Me Again
I am a detail-driven Business Analyst with 8+ years of experience in release coordination, incident management, and data analysis. I specialize in bridging cross-functional teams, streamlining SDLC processes, and enhancing operational uptime through root cause resolution and automation.
Data Analysis
90%
Incident Management
90%
Release Coordination
86%
Stakeholder Communication
92%
ServiceNow & JIRA
85%
SQL & Shell Scripting
90%
Name
Navneet Kambow
kambow.navneet@gmail.com
Phone
16477093140
Address
Halifax, Nova Scotia, Canada
Education
Shaheed Bhagat Singh College – Master of Technology in Computer Science
Aug 2012 – Apr 2015
Lala Lajpat Rai College – Bachelor of Technology in Computer Science
Aug 2008 – Apr 2012
Experience
Release Coordinator / Technical Business Analyst – CGI
Aug 2021 – Present
Production Application Support – CIBC
Jan 2020 – Apr 2021
Shift Manager – Panda Express
Jul 2016 – Aug 2021
My Projects
Project 3
Panda Express
2016 – 2021
Led store operations, enforced food safety compliance, and managed scheduling for 15+ employees. Implemented inventory tracking systems, reduced overstock waste by 25%, and improved customer satisfaction ratings through structured escalation and resolution processes.
Project 2
CIBC
2020 – 2021
Supported production environments across 15+ distributed systems, automated backup routines using shell scripts, and improved recovery efficiency by 40%. Resolved 40+ weekly incidents via ServiceNow, reduced escalation frequency, and ensured SLA compliance with 98% resolution success.
Project 1
CGI
2021 – Present
Managed release coordination and environment readiness for secure key infrastructure by overseeing SSL lifecycle, OKV server monitoring, and certificate rotations. Resolved over 25+ encryption-related incidents, led clustered server upgrades, and ensured compliance through SDLC audit tracking.
Let’s discuss for a cool project
Address
Halifax, Nova Scotia, Canada
Phone Number
16477093140
Email Address
kambow.navneet@gmail.com